Frequently Asked Questions
Everything you need to know about our premium fashion collection and shopping experience.
How do I know which size will fit me best?
We provide a comprehensive size guide on every product page. Since our silhouettes range from slim-fit to oversized, we recommend comparing the measurements listed with a similar garment you already own for the most accurate fit.
What is your return policy for seasonal collections?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' or 'Archive' are not eligible for returns or exchanges.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by destination but generally takes 7-14 business days. You will receive a tracking number via email as soon as your order is dispatched.
What sustainable practices do you implement in your manufacturing?
At Condoms, we prioritize ethical production. 80% of our current collection is made from organic cotton or recycled textiles, and we work exclusively with certified factories that ensure fair wages and safe working conditions.
Do you offer physical gift cards or digital vouchers?
We currently offer digital gift cards delivered instantly via email. These are available in denominations ranging from $25 to $500 and do not have an expiration date.
How should I care for my high-end garments to ensure longevity?
To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and air drying. For our structured blazers and delicate knitwear, professional dry cleaning is highly recommended.